Magna residents are invited to a residents drop in session at Timberscombe Village Hall on Monday between 1pm and 5pm.

This is a chance for you to ask any questions, raise any concerns about any topic  such as money matters or repairs, or even just to say thank you for all the recent work that has been done by them.

The Parish Council has worked hard to secure this meeting, so please take this chance to speak directly to Magna.

Below is a copy of the letter sent to all Magna residents.

Timberscombe heating visit and drop-in session – Monday 30 September

Following heating failures that affected several residents in Timberscombe last year, we are keen to make sure you have the support you need to stay warm this winter. On Monday 30 September, we will be visiting homes in Timberscombe between 10am and 12am. We will be able to answer any questions and advise you on the best and most cost-effective ways to heat your home this winter.

Members of our heating, energy, money matters and housing teams will also be on hand to address any queries you may have.

If you are not at home in the morning, we will be holding a drop-in session at Timberscombe Village Hall between 1pm and 5pm along with a representative from our air source heat pump supplier, Daikin. They will be available to answer questions about using your heat pump this winter.

We would like to thank Timberscombe Parish Council, who we have worked with to arrange the visits and drop-in session.

If you are unavailable on this day, please contact us by visiting our website at www.magna.co.uk or calling us on 0800 358 6025 and a member of our heating team will contact you directly.

We hope to see you on 30 September.

Best wishes,

Stephanie Lloyd–Foxe

Head of Building Safety and Compliance