Since the start of the pandemic, Tesco has focused on ensuring everyone can get the food they need in a safe environment. Our safety measures are there to protect you and our colleagues, as we all follow the latest government guidance. Now that strict national lockdown measures are in place again, we wanted to share an update on some of the ways we’re supporting you to shop safely.
It’s a legal requirement to wear a face covering in our stores
To protect our colleagues and customers, we won’t let anyone into our stores who isn’t wearing a face covering, unless they’re exempt in line with government guidance. Please also make sure that you wear your face covering correctly – covering your mouth and your nose.
Please shop alone unless you’re a carer or with children. We also encourage you to shop only when you need to, in line with government guidance to stay at home.
We continue to limit the number of people in our stores and we have a ‘one-in, one-out’ system in place to ensure social distancing.
Wait for the green light
We have introduced a traffic light system at more than 1,300 of our store entrances. The system monitors numbers and will light up green when you can safely enter. If the light is red, then the limit has been reached and our colleagues will ask you to join a queue outside the store.
Sanitise your hands, basket and trolley
We have cleaning stations in our stores so that you can sanitise your trolley or basket, and you’ll find plenty of hand sanitiser around the store to use while you shop.
Online shopping and deliveries
If you’re shopping online, our colleagues will maintain a safe distance when they deliver your shopping, and they will regularly sanitise their hands and equipment. Please help us to free up online slots for those who need them most by shopping in-store if you’re able to do so safely.
Thank you for your support
We’re really grateful for your support in following all the guidelines, which help to protect you and our colleagues. We recognise that these measures are difficult for everyone, but our colleagues are there to help. They’re working very hard in difficult circumstances to make sure everyone can get what they need, so please be kind, patient and respectful.
Thank you for helping us all to look after each other, and stay safe.
Starting today and every Wednesday at 7.30 – 8.10pm
These are guided healing relaxation sessions helping to improve sleep, inner peace, wellbeing and good health, they involve no exercise. Just snuggle up warm and comfortable and let yourself relax with me!
All our help and information is now available in a single place on the SCC website:https://www.somerset.gov.uk/coronavirus/covid-19-latest-advice/ This page is refreshed through the day so please check in regularly to keep across developments and news. Public Health dashboard: Detailed Public Health information dashboards are available on our websitewww.somerset.gov.uk/coronavirus – just scroll down to ‘Covid-19 dashboard’. These are updated daily. National lockdown: Stay at home Somerset – with the rest of England – is now in national lockdown following the government’s announcement. The message is simple: you must stay at home. The single most important action we can all take is to stay at home to protect the NHS and save lives. You must not leave or be outside your home except where necessary. You may leave home to: -Shop for basic necessities, for you or a vulnerable person -Go to work, or provide voluntary or charitable services, if you cannot reasonably do so from home -Exercise with your household (or support bubble) or one other person, this should be limited to once per day, and you should not travel outside your local area. -Meet your support bubble or childcare bubble where necessary, but only if you are legally allowed to form one -Seek medical assistance or avoid injury, illness or risk of harm (including fleeing from domestic abuse) -Attend education or childcare – for those eligible Colleges, primary and secondary schools will remain open only for vulnerable children and the children of key workers such as those working in health and social care. All other children will learn remotely until February half term. Early Years settings, for example nurseries, can remain open. The rules apply to those who are fit and well. Separate guidance (below) has been issued for those who are clinically extremely vulnerable. For full details of the restrictions, use this link: National Lockdown Guidance Protecting those more at risk from coronavirus If you are clinically vulnerable, you could be at higher risk of severe illness from coronavirus. There is additional advice for clinically extremely vulnerable people who should not attend work, school, college or university, and limit the time you spend outside the home. You should only go out for medical appointments, exercise or if it is essential. The government is sending COVID-19 letters to clinically extremely vulnerable people. This letter is to inform them about the new guidance that will be in place: COVID-19 guidance on shielding and protecting people defined on medical grounds as extremely vulnerable: Advice on Shielding Support for Somerset residents Help is available for anyone in Somerset who may need additional support. The five councils in Somerset have been working together since the first lockdown to provide a single phone number for anyone in Somerset who needs Coronavirus-related support. Residents are reminded they can call 0300 790 6275 if they need any help themselves or are concerned about relatives or neighbours. Lines are open seven days a week between 8am and 6pm. Volunteers needed to support Somerset vaccination programme Health services in Somerset are encouraging people to volunteer to support the county’s vaccination programme. They are looking for people to help greet residents as they come to be vaccinated, marshal, and help with administration. They are also looking for retired or former nurses who are willing to step forward as vaccinators. All necessary training will be provided. If you think you can help, please email email@example.com to register your interest. Please don’t contact the NHS to seek a vaccine; they will contact you. The vaccination programme is currently focusing on those aged 80 and over and health and care staff, in line with the priorities identified by the Joint Committee on Vaccination and Immunisation. When you are contacted please attend your booked appointments. You will be given all the information that you need and any questions you may have at your vaccination appointment will be answered. For more information: Vaccination Programme Recycling sites stay open for essential use Somerset Waste Partnership (SWP) plans to keep the county’s 16 recycling sites open on standard winter hours for essential use during the latest COVID-19 national lockdown. Government guidance has clarified that people can visit recycling sites as they are an essential service. SWP is asking people to only visit sites if the trip is really necessary, for example because waste cannot be safely kept home or disposed of through kerbside recycling and rubbish collections. Reduce the risks and follow advice It’s vital everyone acts to reduce their own risk, and the risk to others, from getting ill with coronavirus. There’s really important information available to help Somerset residents, businesses and visitors take all-important precautions: Stop the Spread