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Police Notice
To mark International Week of Deaf People (21-27 September), Avon and Somerset Police is highlighting the range of ways D/deaf, hard of hearing and deafblind people can contact the police.
In an emergency
If you use British Sign Language (BSL) you can call 999 by using the 999 BSL video relay service, or download the 999 BSL App on your smart device. www.999bsl.co.uk
If you register in advance, you can contact 999 through text message. Further information in registering for this service can be found by visiting: www.avonandsomerset.police.uk/contact/british-sign-language-bsl/emergency-sms-service-for-deaf-deafened-hard-of-hearing-and-speech-impaired-people/
If you use Text Relay, dial 18000 and you will be put through to the police.
For non-emergencies
If you use BSL you can place a 101 call through the Convo service (previously known as SignLive). This service connects callers to a qualified online BSL interpreter who will relay the conversation between the caller and the police.
If you use Text Relay, dial 18000 101 and you will be put through to the police.
Police Officers and staff also have access to Convo’s interpreter support.
Avon and Somerset Police has a number of staff trained in BSL to improve engagement with Deaf communities. These Police Link Officer for Deaf (PLOD) have achieved BSL qualifications (up to Level 2) alongside Deaf awareness training.
See the attached PDF for more information.
Kind regards
Community Alerts Admin Team
Avon and Somerset Police
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Micro-provider information event
Porlock vale CIC would like to share an update with you about our next Micro-Provider information event, which we are opening to a wider audience across West Somerset.
Porlock Vale CIC has been recognised as a trusted network for Micro-Providers in West Somerset, and we are inviting both existing Micro-Providers and anyone interested in becoming a Micro-Provider to come along and find out more about the network and the opportunities available.
Our next event will take place:
Wednesday 14th October 2026
5:30pm–7:30pm
The Beach Hotel, The Avenue, Minehead, TA24 5AP
This will be a drop-in event, so there is no need to book.
The event is a great opportunity for anyone who is considering self-employment and feels they could offer valuable home help and support within their local community.
Porlock Vale CIC is also keen to connect with existing Micro-Providers who may be interested in joining a trusted network with a strong focus on governance, professionalism, training, and shared quality standards, alongside ongoing support and opportunities to connect with local people looking for support.
As a Community Interest Company, Porlock Vale CIC is committed to supporting the development of a sustainable and professional Micro-Provider network across West Somerset, while keeping the needs of local communities at the heart of what we do.
If you would like to find out more about Porlock Vale CIC and the Micro-Providers West Somerset Trusted Network, please visit our website or feel free to contact me directly.
We would be very grateful if you could share this invitation with anyone within your network/communities who you feel may be interested. I have attached a post that can be shared.
Best Wishes
Laura Bevens
Community Support Lead
Porlock Vale CIC Trusted Network
Community Services in West Somerset
Please note, I work part-time hours flexibly across the week and will get back to you as soon as I can.
